Privacy Policy

Introduction

At Messagely, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp bulk messaging platform.

If you have any questions about this Privacy Policy, please contact us at info@messagely.app.

Information We Collect

Personal Information

• Email address and password for account creation
• Organization name and details
• Billing information for paid subscriptions
• Profile information you choose to provide

Contact Data

• Contact lists you upload or import
• Contact names, phone numbers, and associated metadata
• Contact organization and folder structures

Message Data

• Message templates you create
• Message content and delivery history
• Campaign performance and analytics data

Technical Information

• IP addresses and device information
• Browser type and version
• Usage patterns and service interactions
• Log files and error reports

How We Use Your Information

• Provide and maintain our messaging service
• Process and deliver your messages
• Manage your account and subscriptions
• Provide customer support and respond to inquiries
• Improve our service and develop new features
• Send service-related communications
• Ensure security and prevent fraud
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

• Cloud hosting and database services (Supabase)
• Payment processing (Stripe)
• Analytics services (Google Analytics)
• Email delivery services

Legal Requirements

• When required by law or legal process
• To protect our rights and property
• To ensure user safety and security

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal information
• Secure data centers and infrastructure

Data Retention

• We retain your data only as long as necessary to provide our services
• Account data is retained while your account is active
• Message history is retained according to your subscription plan
• You can request data deletion by contacting us
• Some data may be retained for legal or security purposes

Your Rights and Choices

Access and Control

• Access and update your account information
• Export your contact lists and message data
• Delete contacts, messages, and templates
• Close your account and request data deletion

Communication Preferences

• Opt out of marketing communications
• Manage notification settings
• Update contact preferences

Data Subject Rights (GDPR)

If you are in the European Union, you have additional rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erase your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze service usage and performance
• Provide personalized experiences

You can control cookies through your browser settings, but this may affect service functionality.

Third-Party Services

Our service integrates with third-party platforms:

WhatsApp

WhatsApp integration is subject to Meta's privacy policies. We do not control WhatsApp's data practices.

Payment Processing

Stripe processes payments and billing information according to their privacy policy.

Analytics

Google Analytics helps us understand service usage patterns. You can opt out through Google's tools.

Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by:

• Posting the updated policy on our website
• Sending email notifications for material changes
• Displaying notices in our service

Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us: